Delivery Information
Delivery Information
Last updated: January 1, 2025
At Vatdi Shop, we aim to deliver your orders quickly and reliably. Below you will find all the information you need about our shipping options, delivery times, and policies.
Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $5.00 |
| Express Shipping | 2-3 business days | $15.00 |
| Overnight Shipping | 1 business day | $25.00 |
| Free Shipping | 5-7 business days | Free on orders over $500 |
Order Processing
- Orders placed before 2:00 PM (EST) on business days are typically processed the same day.
- Orders placed after 2:00 PM or on weekends/holidays are processed the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
- Processing time is typically 1-2 business days before the order is handed to the carrier.
Shipping Coverage
- Domestic (United States) — We ship to all 50 states and US territories.
- International — We currently ship to Canada, United Kingdom, Australia, and EU countries. International shipping times vary by destination (typically 7-14 business days).
- P.O. Boxes — Standard shipping is available to P.O. Box addresses. Express and overnight options require a physical address.
Order Tracking
Once your order has shipped, you can track it by:
- Logging into your account and viewing your order history.
- Using the tracking number provided in your shipping confirmation email.
- Contacting our customer support team.
Delivery Issues
- Damaged items — If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund.
- Missing items — If items are missing from your order, please check your order confirmation to verify all items were included. Contact us if any items are missing.
- Undeliverable packages — If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.
- Delayed delivery — Delivery estimates are not guaranteed. Weather, holidays, and carrier delays may affect delivery times.
Contact Us
For shipping questions or concerns, please contact us:
- Email: shop@vatdi.com
- Phone: +1 (555) 123-4567